TERMS AND CONDITIONS
1. Payment terms
Payment is required after the completion of the gutters been cleaned. Accepted methods of payment are cash or bank transfer.
We guarantee that all guttering and downpipes have been cleaned and checked and are working properly. If you notice any blockages after the work has been completed we will come back and clear the blockage free of charge. If we find no problems on the return visit a call out charge will be made. We accept no responsibility for and problems resulting from the inferior installation of the guttering.
3. Cancellation policy
If you need to cancel or reschedule your appointment we need at least 48 hours advance notice. If you cancel your appontment after this time we will invoice you for 50% of the quoted amount. If you need to reschedule due to circumstances out of your control at the last minute please call us asap and we will do our best to accomodate you.
4. Service commitment
When you accept a gutter cleaning quote from us you agree to pay the amount in full regardless of the amount of time it takes to complete the work. In the same way we don’t charge extra for jobs that take longer than expected. We offer no discounts for jobs that don’t require the removal of much debris or take a short time to complete. The service is to inspect, clean and insure the correct opperation of your guttering system.
5. Online Quote
The quote you are provided online is based on the average price for your property in your area. We reserve the right to change the price if we feel your property is significantly different from average or if you have been unrealistic in the description of your property.
6. Removal of rubbish
We do not dispose of the leaves/moss etc that is removed from the gutters. If you have a compost area or garden waste bin the rubbish will be placed there. If no compost area is available we will try our best to remove what we can.